Rate Analyst

Department: - ECOM/EAS

Open positions – 1

Gender –Male

Current Location- Noida

Employment Type - Full Time

Working Hours – Day and Night shift (U.K / US Shift), willing to work 24x7 working environment

Exp- 2 YrsBudget –

Qualification: - B. Tech, MCA, Graduate

Notice Period- Immediate/ 15days

Communication Skills

Good/ Excellent

Interpersonal Skills

Self-motivated- Mid to High

Confident- Mid to High

Leadership- Mid to High

Problem Solving, Logical, Analytical Skills

Problem Solving – Mid to High
Logical Ability: Mid to High

Analytical – Mid to High

Must Have Skills

Database & SQL Query, analytics skills, Linux environment basic understanding, Willing to work in technical support area.

Good to Have

Jira, Salesforce, Smartsheet

Duties and Responsibilities

Candidates require to work closely with US Client.

Communicate one to one with client and team and take up ownership.

• Ready to work on weekends. Adjusting weekdays with working days.

Collaborate with cross functional teams.

Critical thinker, Analytical and problem-solving skills.

Ability to diagnose & address application issues.

• Attentive and responsive to SLA’s.
• Able to handle pressurize situation.

Understand production criticality

Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.

Good team player

Must be able to demonstrate learning attitude and taking up responsibilities

• Have excellent English communication skills to work with International Clients